Shipments and returns
Your shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post to Canada and the United States. All orders are shipped with tracking. **Due to extreme handling times by Canada Post at this time orders may be shipped via FedEx or UPS
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returns
All sales are final, returns for exchanges or repairs due to an order being damaged in shipping are accepted. Damaged items must be reported within 24 hours of receiving the item at which time we will arrange for a return.